{"id":10071,"date":"2019-03-20T19:44:28","date_gmt":"2019-03-20T19:44:28","guid":{"rendered":"http:\/\/optogiousmas.com\/?page_id=10071"},"modified":"2021-06-20T09:16:18","modified_gmt":"2021-06-20T09:16:18","slug":"politiki-epistrofon","status":"publish","type":"page","link":"https:\/\/optogiousmas.com\/en\/politiki-epistrofon\/","title":{"rendered":"Return Policy"},"content":{"rendered":"
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The date of your order collection with the date of submission of the\nreturn request should not exceed 14 calendar days.\u00a0The packaging\nmust not have been violated and must be in its original factory\ncondition.\u00a0Please note that return costs are borne by the customer.\u00a0In\naddition, returns of products which do not present a problem are\ncharged on the purchaser (shipping, handling, inspection costs).\u00a0The\nreturn of the item is accepted, only if the purchaser has first paid off\nany amount charged on optogiousmas.com for sending the item to\nhim\/her and the cost of item return.<\/p>\n

In the event that on delivery the item suffers complete or for the most\npart damaged packaging or in case the item is found to be defective,\nthe customer must either not accept to collect the product from the\nvery beginning or request\u00a0its return after consulting optogiousmas<\/p>\n

In case a product is considered defective upon delivery (DOA), its\nreturn will be charged on\u00a0optogiousmas.com.\u00a0\n\nIn this case, the customer himself\/herself can return the defective\nproduct either personally at our store or by sending it,\u00a0optogiousmas\nwill\u00a0be charged\u00a0with its collection costs; consultation with\noptogiousmas.com and the cooperating\u00a0courier\u00a0company should be\npreceded.\u00a0The\u00a0return of the products considered defective upon\ndelivery (DOA) will be accepted within 7 calendar days from their\ndelivery to the customer.\u00a0At the same time the product should not be\ndamaged and should have all the original documents that\naccompanied the product (e.g. ALP, DA etc.) and its complete\npackaging.\u00a0The return address is:<\/p>\n

In purchases with an invoice, if the customer wishes to make a return, the product must be accompanied by a delivery note.<\/p>\n

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