{"id":3,"date":"2018-10-14T13:15:10","date_gmt":"2018-10-14T13:15:10","guid":{"rendered":"http:\/\/optogiousmas.com\/?page_id=3"},"modified":"2023-06-21T08:43:40","modified_gmt":"2023-06-21T08:43:40","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/optogiousmas.com\/en\/privacy-policy\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"
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General Information<\/strong>
Welcome to optogiousmas.com.\nBy using our online store\u00a0optogiousmas\u00a0you agree to the following\nterms which you should read carefully.<\/p>\n

Products<\/strong>
All products are specified in terms of weight, color, and technical characteristics by the manufacturing companies. The product photos are indicative, and the final product's color may vary. The buyer is responsible for being informed about the technical characteristics of the products they order. Any information provided by us regarding technical details is given with all due caution.<\/p>\n

Prices<\/strong>
The prices of all products are clearly displayed next to each product\nand include VAT.\u00a0Optogiousmas.com reserves the right to change\nthe prices of the products without notice, when necessary.\u00a0The\ncustomer, once he\/she has confirmed his\/her order, ensures that\nhe\/she purchases the product at the price at which he\/she made the\ntransaction, even if the price has changed along the way.
The shipping charge is determined by detailed analytical tables that are adjusted according to the invoicing policy of the courier companies.<\/p>\n

\u0391\u03bd\u03b5\u03be\u03ac\u03c1\u03c4\u03b7\u03c4\u03b1 \u03b1\u03c0\u03cc \u03c4\u03bf\u03bd \u03c4\u03c1\u03cc\u03c0\u03bf \u03c0\u03b1\u03c1\u03b1\u03b3\u03b3\u03b5\u03bb\u03af\u03b1\u03c2, \u03b3\u03b9\u03b1 \u03c0\u03b1\u03c1\u03b1\u03bb\u03b1\u03b2\u03ad\u03c2 \u03b1\u03c0\u03cc \u03c4\u03bf \u03ba\u03b1\u03c4\u03ac\u03c3\u03c4\u03b7\u03bc\u03b1 \u03b9\u03c3\u03c7\u03cd\u03b5\u03b9 \u03b7 \u03b1\u03bd\u03b1\u03b3\u03c1\u03b1\u03c6\u03cc\u03bc\u03b5\u03bd\u03b7 \u03c9\u03c2 ”\u03c4\u03b9\u03bc\u03ae \u03ba\u03b1\u03c4\u03b1\u03c3\u03c4\u03ae\u03bc\u03b1\u03c4\u03bf\u03c2”.<\/p>\n

Shipping<\/strong>
Products travel at the cost and responsibility of the buyer. The online store optogiousmas.com assumes no responsibility for delays caused by external factors. Once products are collected from our store on behalf of the buyer, either by the buyer themselves, their representative, or a shipping company, we are released from any liability regarding delays, loss, damage, theft, or deterioration of the products or their packaging.<\/p>\n

All orders must be confirmed prior to shipment by telephone.<\/p>\n

Liabilities & Warranties<\/strong>
The manufacturer-supplier is solely liable for each warranty provision\n(including the manner of its execution).\u00a0We are obligated to adhere\nprecisely and without exception to all the standard and prescribed\nprocedures for controlling repairs or returns set by the manufacturer-\nsupplier.\u00a0The only competent for any diagnosis and opinion for a\nproblem of the devices are the official technical inspection and repair\ncenters of the manufacturers-suppliers and they are not disputed.
The manufacturer's warranty covers only manufacturing defects or deficiencies in the product. Any damage resulting from falls, moisture, negligence, improper handling, intervention in internal parts by unauthorized persons, or inappropriate use automatically voids the warranty, and repairs will incur charges. Returns of products that do not exhibit any issues are at the expense of the buyer.<\/p>\n

Payment methods<\/strong><\/p>\n

PAY ON DELIVERY:<\/strong>Pay on delivery- cash.\u00a0Payment is made upon\ndelivery of your order to \u0393\u0395\u039d\u0399\u039a\u0397 \u03a4\u0391\u03a7\u03a5\u0394\u03a1\u039f\u039c\u0399\u039a\u0397 (GENIKI\nTACHIDROMIKI)<\/p>\n

DEPOSIT IN A BANK ACCOUNT:<\/strong>You can choose the bank that\nsuits you to deposit the amount of your order.\u00a0You\u00a0must enter your\nfull name as reasoning in\u00a0the bank\u00a0deposit slip.\u00a0 You can fax or e-\nmail us at\u00a0info@optogiousmas.com\u00a0\u00a0 the bank deposit\u00a0slip or contact\nby phone at 2310608040 for faster execution of your order<\/p>\n

Our company bank accounts are the following:<\/p>\n

NATIONAL BANK OF GREECE: GR7301102190000021961404080<\/p>\n

PIRAEUS BANK:\u00a0GR8101716030006603105301993<\/p>\n

CREDIT CARD:<\/strong>The process of clearing your payment is undertaken\nby the National Bank, thus, absolute security of your transaction is\nensured.<\/p>\n

PAYPAL:<\/strong>You can make the payment through\u00a0PayPal\u00a0platform,\neither by debiting your account or by using your credit card.<\/p>\n

In this case, your order will be processed after you send an email to info@optogiousmas.com a copy of the bank deposit slip, which must include the order number and full name as the justification. The shipping time starts from the date the deposit is confirmed.<\/p>\n

In case of payment to a different bank (either deposit in a bank\nbranch or using web-\u00a0banking) there are costs \/ commissions,\nwhich are borne entirely by the purchaser.<\/strong><\/p>\n

Return Terms<\/strong><\/p>\n

The date of your order collection with the date of submission of the\nreturn request should not exceed 14 calendar days.\u00a0The packaging\nmust not have been violated and must be in its original factory\ncondition.\u00a0Please note that return costs are borne by the customer.\u00a0In\naddition, returns of products which do not present a problem are\ncharged on the purchaser (shipping, handling, inspection costs).\u00a0The\nreturn of the item is accepted, only if the purchaser has first paid off\nany amount charged on optogiousmas.com for sending the item to\nhim\/her and the cost of item return.<\/p>\n

If the package is completely or significantly damaged during delivery, or if it is found to be defective, the customer should either refuse to accept the product upon delivery or request its return, after consulting with optogiousmas.com.<\/p>\n

In case a product is considered defective upon delivery (DOA), its\nreturn will be charged on\u00a0optogiousmas.com.In this case, the customer himself\/herself can return the defective\nproduct either personally at our store or by sending it,\u00a0optogiousmas\nwill\u00a0be charged\u00a0with its collection costs; consultation with\noptogiousmas.com and the cooperating\u00a0courier\u00a0company should be\npreceded.\u00a0The\u00a0return of the products considered defective upon\ndelivery (DOA) will be accepted within 7 calendar days from their\ndelivery to the customer.\u00a0At the same time the product should not be\ndamaged and should have all the original documents that\naccompanied the product (e.g. ALP, DA etc.) and its complete\npackaging.\u00a0The return address is:<\/p>\n

Opto GIOUSMAS
56 Mavromichali str.
Polichni 56533<\/p>\n

Thessaloniki<\/p>\n

Online\u00a0Dispute\u00a0Resolution\u00a0- ODR<\/b><\/p>\n

The\u00a0\u00a0ODR\u00a0is<\/a>\u00a0EC, to which the Greek\nlegislation has recently been aligned to (Common Ministerial\nDecision 70330\/2015) and provides for online consumer dispute\nresolution process with the\u00a0Alternative\u00a0Dispute\u00a0Resolution\u00a0in the EU.<\/p>\n

Pursuant to'\u00a0Financial Operations Policy no 1150\u00a0<\/strong>‘\u00a0\u00a0article 39A\u00a0,<\/strong>, \u03bf\u03b9 \u03c0\u03b1\u03c1\u03b1\u03b3\u03b3\u03b5\u03bb\u03af\u03b5\u03c2 \u03bc\u03b5 \u03b1\u03c0\u03bf\u03c3\u03c4\u03bf\u03bb\u03ad\u03c2 \u03ae \u03bc\u03b5 \u03c0\u03b1\u03c1\u03b1\u03bb\u03b1\u03b2\u03ae \u03b1\u03c0\u03cc \u03c4\u03bf \u03ba\u03b1\u03c4\u03ac\u03c3\u03c4\u03b7\u03bc\u03ac \u03bc\u03b1\u03c2 \u03bc\u03b5\u00a0ISSUANCE OF INVOICE<\/strong>\u00a0will be made\u00a0ONLY\u00a0if<\/strong>\u00a0if we first check\nthe correctness of the required documents (company taxis\nregistration details\u00a0\u00a0with a recent\u00a0date); these details must be\nE-mailed to us.\u00a0In any other case the orders will be canceled within 3\ndays if the necessary communication with\u00a0\u00a0OPTOGIOUSMAS<\/strong>.COM<\/strong>Also, if the collection takes place from our\nstore,\u00a0\u00a0\u00a0payment can be made only by depositing the amount from the\ncompany's account or by corporate card<\/p>\n\n\t\t<\/div>\n\t\t\t\t\n